Frequently asked questions

Absolutely! At Agnes Housekeeping, we're thrilled to bring our top-notch cleaning services to neighborhoods all over the city. https://static.wixstatic.com/media/c9635c_4d0b2b91358644d38316cb3b24210f20~mv2.jpg Our dedicated team of professionals is equipped and ready to serve residential clients in various locations. Whether you're in the heart of downtown or in the quiet suburbs, we make it our mission to ensure your home sparkles with cleanliness. Don’t hesitate to reach out to us directly, 847- 532-4469, with your specific address, and we’ll confirm our availability in your neighborhood. We're excited to bring the Agnes Housekeeping magic to your doorstep!

Absolutely! Agnes Housekeeping is a fully licensed and insured company, ensuring your peace of mind with every service. https://static.wixstatic.com/media/11062b_9fa0a758b5c74abe8b22d362456644ee~mv2.jpg Our commitment to maintaining high standards and legal compliance means you can trust us to deliver top-notch cleaning solutions safely and professionally. Whether it's sprucing up your home or keeping your business space spotless, our trained staff are dedicated to providing exceptional, worry-free cleaning services. Choose Agnes Housekeeping for a pristine environment and the confidence that comes with knowing you're in expert hands.

Getting a house cleaning quote from Agnes Housekeeping is quick and easy! We offer a few convenient methods to suit your preferences. You can visit our website and fill out our online quote request form, providing details such as the size of your home, the type of cleaning service you need, and any special requests. https://static.wixstatic.com/media/c9635c_a0d89e6a311e4252be41c4d8c7dd29e0~mv2.jpeg Alternatively, you can call our friendly customer service team directly at 847-532-4469 and we'll guide you through the process over the phone. No matter which option you choose, we aim to provide an accurate and competitive quote tailored to your specific needs. Choose Agnes Housekeeping for a spotless and stress-free home cleaning experience!

Booking your cleaning appointment with Agnes Housekeeping is quick and easy! There are several convenient options to suit your preference. You can visit our website and fill out our simple booking form, where you can choose the specific services you need, select a preferred date and time, and even add any special instructions for our team. https://static.wixstatic.com/media/7f70fae2af3e444d9ab8c3b7698a6c1a.jpg Alternatively, you can give us a call at our customer service number, 847-532-4469, and our friendly representatives will help you schedule your appointment over the phone. We also offer the option to book through our mobile app, which provides a seamless experience right at your fingertips. No matter which method you choose, we always strive to provide flexible scheduling options to fit your busy lifestyle. Let us take care of the cleaning, so you can enjoy a spotless home!

Great question! Becoming a member and using the Agnes Housekeeping app is a breeze. Join our website and become a member! Use your email address or Facebook profile. Members can view all their upcoming events, browse and shop online, read articles, share content, interact with others, or book services on the go. https://static.wixstatic.com/media/c9635c_0d232865e30a48a7ab9aeacaf1a94ac1~mv2.jpeg Members can download the Spaces App right to their phone using the button. Download the app and join ‘Agnes Housekeeping’ to check out our site on the go and stay updated with the latest news, offers, and more. Do you have the app? If so, please use the invite code: HS8X4N. Click on the Agnes Housekeeping website and log in using your member details. And voilà! Remember, members can also invite people to join a site they are part of to encourage an online community with shared interests.

https://static.wixstatic.com/media/c9635c_6df31020274d4d0cacb8bb8ccdd8ef56~mv2.jpg At Agnes Housekeeping, we understand that plans can change unexpectedly. To accommodate our clients while ensuring that our scheduling remains efficient, we require at least 24 hours' notice for any cancellations or rescheduling of appointments. This policy helps us reallocate resources and offer flexibility to other customers. If you need to cancel or reschedule within this 24-hour window, please contact our customer service team as soon as possible. While we strive to assist in every situation, late cancellations or rescheduling may incur a fee. Thank you for your understanding and cooperation.

At Agnes Housekeeping, we aim to make your payment process as smooth and convenient as possible! We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), debit cards, and electronic bank transfers. https://static.wixstatic.com/media/11062b_d6fca6f880b6481e9d4c9aeb7598c6e3~mv2.jpg For your ease, we also offer a secure online payment portal where you can set up recurring payments, ensuring your home stays sparkling clean without any hassle. We understand the importance of flexibility, so we also accept cash payments if you prefer a more traditional method. Rest assured, all transactions are encrypted and secure. If you have any specific payment needs or questions, our enthusiastic customer service team is always here to assist you! Choose Agnes Housekeeping for a seamless and stress-free cleaning service experience!

No, you do not need to provide any cleaning products, materials, or equipment when you hire Agnes Housekeeping. https://static.wixstatic.com/media/11062b_459fcbf5bc984fd1a2ee2eb04780ef6c~mv2.jpg Our professional team comes fully equipped with high-quality cleaning supplies and state-of-the-art equipment to ensure that your home is thoroughly cleaned and sanitized. We use eco-friendly products that are safe for your family and pets, ensuring a healthy living environment. If you have specific products you prefer us to use, please inform us in advance, and we'll do our best to accommodate your request. We respect our clients' decision about using their own cleaning supplies and vacuum cleaner, so we prepare offers with and without using our equipment. Clients can choose the best option for them. Cleaning supplies and a vacuum cleaner are available upon request for an additional fee. Our goal is to make your life easier by taking care of all your cleaning needs seamlessly and effectively.

At Agnes Housekeeping, we recognize that pets are cherished members of your family. To ensure the safety and comfort of both your pets and our cleaning staff, we recommend taking a few precautions during our visits. https://static.wixstatic.com/media/127f4981c7ba86de25ceabeff83a5a62.png Consider placing your pets in a room that is less frequently used and does not require cleaning. This will help keep them calm and secure while we work. If your pets are accustomed to being in a kennel, securing them there during the cleaning process is another effective option. For pets that may be anxious around strangers or prone to stress, it’s advisable to keep them in a secure area away from the cleaning activities on the day of service. Please be aware that if you have pets, our cleaning staff may need additional time to thoroughly remove pet hair and ensure your home is clean. It’s important to note that our cleaning service does not take responsibility for your pets. Therefore, we encourage you to discuss any specific concerns or arrangements with us beforehand. This will help create a smooth and stress-free cleaning experience for everyone involved.